Reference

Open idr45 Privacy Policy Clearly

idr45 Privacy Policy explains how we collect, use, store and protect details connected with your account, device and wallet activity in Indonesia.

Account dataWallet detailsCookie choicesAccess requests
idr45 Open idr45 Privacy Policy Clearly
CONTACT PATHS

Ask About Privacy Through Account Support

A clear support route helps you act on the Privacy Policy rather than search through unrelated pages. When you contact us about personal data, include the account phone number or email connected with your profile, but never send a wallet PIN or password. We may ask for an account step to confirm that the request belongs to you before changing details or discussing a payment reference. From Surabaya, Bandung or elsewhere in Indonesia, use the support route shown beside your account and describe whether your request concerns access, correction, deletion or cookie settings.

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Account privacy request

Use the account support route to ask which personal details we hold or to request a copy. Include your account identifier and the subject Privacy Policy so we can direct the request to the right handling path without asking for your DANA, OVO or GoPay password.

Correction request

If your phone number, email or profile detail is wrong, tell us what needs changing and why. We confirm account ownership before applying an edit, helping prevent an unknown person from changing the identity details attached to your idr45 account.

Payment data question

For a DANA, QRIS, bank transfer or virtual account question, send the transaction reference visible in your account rather than private wallet credentials. We can then trace the status record, explain the data used and keep the conversation focused on your Privacy Policy rights.

DATA PRACTICES

Browse How We Handle Personal Data

Privacy Policy choices are easier to understand when each data practice has a clear purpose. We separate account access records from payment references, use device signals to help protect sign-in activity, and…

Account details

We use your phone number, email address and verification status to create and protect your account. These details support sign-in checks and account communication. If you browse from a new phone, browser or network, related access signals may be recorded to help identify unusual activity.

Payment references

A DANA, OVO, GoPay or QRIS payment can create a reference, amount, status and time record linked to your account. Bank transfer and virtual account flows can create similar records. We use these details to reconcile account activity without collecting your wallet password.

Cookies and devices

Cookies and similar browser storage can remember a session, support security checks and retain a selected setting. You can manage browser permissions on your phone or desktop, although blocking essential storage may interrupt account access or require you to verify again.

Account security

Phone verification is an account step before access, and we may compare sign-in context with earlier activity. Keep your password and verification code private. If a login looks unfamiliar, contact account support through the available route rather than sending credentials in a message.

Storage periods

We retain account, security and payment records only for the period needed for the purposes described in this Privacy Policy, account administration and applicable legal duties. When a record is no longer needed, our handling process removes it or separates it from direct account identification.

Changes and requests

If our data practice changes, we place the updated Privacy Policy on this page and show the relevant date or notice where appropriate. You may ask for access, correction or deletion through support, subject to identity checks, legal duties and records that must remain available.

Check Your idr45 Privacy Policy Answers

These Privacy Policy answers address the searches we hear most often before an account is opened or a wallet is connected. They explain what data is used, how to request action and what can happen when you change devices. If your situation involves a particular DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference, include that reference when contacting support. Account access still depends on local law and is available where local law permits.

The idr45 Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages and payment references. It explains why we use each category, how we protect access, how long records may remain and how you can request access, correction or deletion.

For DANA, OVO, GoPay and QRIS, we may receive a payment reference, status, amount and time connected with your account. Bank transfer and virtual account flows may create equivalent records. We do not need your wallet password or private verification code to match a payment.

Contact us through the account support route shown on the site and ask for a Privacy Policy data access request. Provide the phone number or email linked to your account. We may verify ownership first, then explain the available records and any limits required by law.

Yes, you can ask us to correct an inaccurate phone number, email address or profile detail. State the current entry and the requested change through support. We confirm that you control the account before making the edit, which helps prevent an unknown person from taking over access.

Use the cookie controls shown in your mobile browser or the settings offered on the site. Essential storage may still be needed for sign-in and security checks. If you block it, the account path may ask for phone verification again or fail to retain a selected privacy setting.

We keep account, security and payment records for as long as needed for the purposes described in the Privacy Policy, account administration and applicable legal duties. After that period, our process removes the record or separates it from direct identification where appropriate.

Yes. Account access and data handling for the service depend on local law and apply where local law permits. If you need clarification about your location or a Privacy Policy request, contact support with your account region and avoid sending passwords, wallet PINs or verification codes.